At the end of the day the roof was completely fixed and working just as it had done.A lower control arm and other bits had beenreplaced at what I thought was a very reasonable price. After a few days I booked in again for the work to be done. An independent Mercedes shop looked as best they could, but they were not experts at hydraulic roofs, and they thought that some hydraulic fluid under the rear seat was a symptom of the failing roof.Luckily for me I found Cayman Auto Services and booked the car in for a diagnosis. My CLK 230 (W208) roof had stopped workingcompletely and I wasn’t hopeful of ever getting itfixed again. I actually asked to be booked in for a water leak inspection, to have that seal refitted, and a drainage tube clean. However, I appreciate it's still early days, and time will tell.Edit. I declined.Now, they're the experts, but surely to diagnose a water ingress leak, at least a little water should be involved?If I hadn't asked them to refit a seal, which I knew wasn't fitted correctly, I don't think the car would even have gone into the workshop.And for info, the leak hasn't reoccurred since they refitted the seal, so potentially that was the issue, and the roof doesn't actually need bonding after all. They had a quick 5 minute look at the car, and told me that the roof would 'probably need bonding, and they'd need the car for two or three days', and asked me to book it in. They were great! Took into account my distance from the garage, a 2½ hour drive, and generally did a great job fixing the roof.Last week, I visited again, for them to diagnose a water leak, on a different vehicle. Ok, we're not idiots, we know our way round a car but don't trust their quotes.Ĥ years ago, I visited Cayman Auto Services as I had a mechanical problem with my SLK's roof. We took under an hour and we'd never worked on a folding car roof before. Roof fixed and beer open all within the hour.Their quote £440.00+vat for 5hrs work.Reality- they could have fixed it during the investigation easily but that does not relieve you of your hard earned. We worked out there must be 3 or 4 sensors and yes, we found the broken one.Its tab that fixes it in place had snapped- they were bang on and MUST have seen this to know it was snappedSuperglue is amazing stuff. After 5 minutes that was done and we started to look through the roof mechanism and within 20minutes had it all figured out, carpets removed, checked the pump, found all the hoses and control modules. I took the car homeSo at 6pm this Monday a friend arrived to reset the fault codes with me. Why? Probably don't like transparency.ALL Trust lost. Hence me NOT going further with the repair through themDiagnosis was a broken sensor- cost £440+vat1 star for the follow up after the diagnosis.I asked to watch/ view the investigation- nope, not allowed, same old line "insurance"- which is obviously the reason that as soon as I walked out of the reception (to take a 'phone call) the mechanic rudely closed the shutter, must be a violation of insurance to look through a door. Reviews looked good but that's clear now that people will be taken in by patter and smiles.The problem was correctly diagnosed and I went away happy that I knew the issue but was not feeling any trust in the fact they refused to show me their findings or let me view the process etc. I was going to give 5 stars for the investigation but I cannot leave two reviews so I am editing into one review- sorry.5 Stars for stage 1- diagnosis- 90% happyNot 100% happy with attitude of staff and transparencyI was quoted £96 for the diagnosis and they seemed to know their stuff on the 'phone and so I agreed to this fixed fee. Jaguar XKR Range Soft Top and Convertible Roof Repairs.Jaguar XK8 Range Soft Top and Convertible Roof Repairs.Jaguar XK Range Soft Top and Convertible Roof Repairs.Jaguar F-Type Convertible Soft Top and Convertible Roof Repairs.Aston Martin Vantage Roadster Roof Repairs. Aston Martin DB9 GT Volante Roof Repairs.
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